We had a lovely stay at this hotel for 4 nights. The manager Mr Sim is great and remembers everyone’s name . Attention to detail is good and all staff... read more in every area of hotel really attentive. A special mention must go to little Emily who collected us from the airport with a cheery smile and nice cold towel . Hotel near enough to pub street ( about 10 min walk ) without all the noise Would definitely stay here again. Thank you ‘golden retreat’a lovely way to begin our holiday
We felt like a spoiled family member from the pickup to drop off. We did not want to leave! Beautiful and warm people and staff, excellent food and... read more service, unique and comfortable room, best spa service ever! Safe town for walking; great market shopping. Highly recommend this hotel experience to any one. More
Above everything, the staff is just fantastic! From the moment they picked us up at the airport till the moment they dropped us off, the staff (specially May) treated us... read more like royalty. The place is amazing and the extra amenities included in the price are great!!