Golden Temple Retreat was by far the most service-oriented hotel experience I have ever had (and probably ever will have). From the moment we were picked up at the airport,... read more the staff went above and beyond to ensure we had an amazing time in Siem Reap. Each staff member was extremely pleasant and wanted to know how they could make our stay better. We went through the hotel to book day trips to Angkor Wat and they set us up with Sokha to help transport us around. Sokha was incredibly knowledgeable and went out of his way to ensure we had an amazing and unforgettable experience. When we were doing the sunrise tour one morning, the staff ensured that breakfast was ready for us at 5 AM, which was completely unexpected and very much appreciated. We stayed in a ground floor room with access to the pool and it was massive. The bed was the most comfortable hotel bed on which I have ever slept. The hotel is in a great location and a ~15 minute walk to the center of town. It is also next door to Spoons, which is a phenomenal restaurant. Our amazing experience at Golden Temple Retreat continued all the way up through our transport back to the airport during which the staff members that drove us continued to provide great conversation and service. Everything about Golden Temple Retreat exceeded our expectations. Their staff should be hired to train others on how to provide 5-star service.
What a fabulous hotel!
All the reviews are right- you will not be disappointed staying at this hotel. From the moment we arrived to the taxi leaving we were looked... read more after professionally with a touch of style. Service levels are of good 5 star middle east hotels, of which we have stayed at a few.
Dont be concerned about the approach to the hotel which is up a side street. The hotel is an oasis of service and style. Rooms and decor are modern with excellent shower, bath and amenities. The bed was incredibly comfortable.
Breakfast is first class buffet with cook to order eggs.
What made this hotel special were the little touches - the greetings, the room service and the cold towels each time you return .
Great value for money too and easy walking distance to the nearby night market and famous “Pub Street”.
Only slight downside is if you are a sun worshiper, due to the design of the hotel, only one small corner of the pool area gets direct sunlight. Otherwise one cannot fault the establishment.
Wonderful place to stay while visiting Siem Reap.
We felt like a spoiled family member from the pickup to drop off. We did not want to leave! Beautiful and warm people and staff, excellent food and... read more service, unique and comfortable room, best spa service ever! Safe town for walking; great market shopping. Highly recommend this hotel experience to any one. More